subscribe to our newsletter

If you want a great credit score, stop loan shopping

Enquiry listings on credit files are a BIG. RED. FLAG. to lenders.

I had a customer recently who had 23 of these credit score-destroying marks on her credit file. The amount of loans she could get? ZERO.

What is an enquiry listing? An enquiry listing is put on your credit file each time you apply for finance. The enquiry listing could be placed by a big bank, credit union, car finance company, credit card company, telecommunications company – the list is endless.

Why do these companies put enquiry listings on your credit file? They do it because when you apply for a loan online or in person, you are asked to tick a box or sign that your credit file can be accessed. The reason they want to access your file is to see if you are going to be a good loan prospect. And every time you sign or check that box an enquiry listing will appear on your credit file.

It's no wonder consumers are dazed and confused about this being a problem because we are encouraged to ‘shop around’ for virtually everything. Want a fridge? Well, you better check out your competitors and beat the lowest one down in price – this is the kind of mentality in a competitive marketplace. And we do the same with finance.


The online world we inhabit gives us, at our fingertips, access to real live competitive interest rate information as well as numerous benefits for jumping ship from your current lender to a new one.

One or two credit enquiries per year on your file won’t affect your score too much but when it looks like you are shopping around for loans and failing, it is then that your score will take a big hit.

So, if you are seeking finance and are tempted to make multiple applications to multiple lenders at the same time, you should resist the urge. It’s better to make one application, and if it fails, seek to find out why. If it’s an issue with your credit file there are excellent companies that can assist with the removal defaults, court actions and other adverse information.

Credit repair companies can also remove fraudulent or duplicate enquiry listings. But we can't help with multiple enquiry listings because in almost every case the consumer has signed or ticked the box that gave the lender permission to access the credit file and place the enquiry listing on there. So prevention is better than cure.

[Related: 1 in 4 Aussies fear credit score will affect loan approval]


If you want a great credit score, stop loan shopping

Latest News

Banks are too reliant on regulatory oversight to do what is right for borrowers, the big four boss has said. ...

There has been a surge in Melbourne residents migrating to regional Victoria, and an uplift in new housing approvals in Geelong, new researc...

ASIC reported a significant increase in the number of ACL and AFSL applications it received in the past year due to licensing reforms, inclu...

Join Australia's most informed brokers

Do you know which lenders are providing brokers and their customers with the best service?

Use this monthly data to make informed decisions about which lenders to use. Simply contribute to the survey and we'll send you the results directly to your inbox - completely free!

How long do you think it should take to discharge a mortgage?

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.