Powered by MOMENTUM MEDIA
subscribe to our newsletter

Major bank offers assistance package to Cyclone Debbie customers

ANZ has announced a financial relief package for customers affected by Cyclone Debbie in far north Queensland, including the suspension of loan repayments for up to three months.

The bank’s general manager for Northern Queensland and Northern Territory, Tony Tapsall, says after closely monitoring the impact of the natural disaster, ANZ has “activated a financial relief package to customers in the region”.

As part of the assistance package, ANZ has offered to:

• Suspend repayments on loans, including credit cards, for up to three months (which may include interest capitalisation);
• Waive fees associated with restructuring business loans considered necessary due to cyclone impacts; 
• Restructure finances or applying for new home or personal loans without incurring the usual application fees; 
• Provide temporary adjustments to existing lending limits, including credit cards; 
• Access term deposits early without incurring any fees for impacted customers; and 
• Waive fees associated with replacement of damaged business EFTPOS/credit card terminals.

Affected customers with home and contents insurance may also be eligible to receive assistance including emergency funds and temporary accommodation. ANZ said it will waive life insurance premiums for up to three months for eligible customers.

Advertisement
Advertisement

PROMOTED CONTENT


[Related: Banks ‘committed’ to improving customer trust]

 

Major bank offers assistance package to Cyclone Debbie customers
mortgagebusiness

Latest News

While some ASIC commissioners first learned about the proposal to scrap responsible lending laws after it was announced, APRA knew about th...

The major bank has confirmed the details of its new offering under phase two of the government’s Coronavirus SME Guarantee Scheme. ...

During the week ended 25 October, there were a total of 1,456 capital city homes taken to auction, the largest volume of auctions seen since...

FROM THE WEB

Join a group of highly informed brokers.

Broker Pulse, a community-driven knowledge base of lender performance Reveal exactly which lenders are making life easiest for brokers and their clients by taking this monthly survey and joining a group of highly informed brokers who leverage these insights every month.

JOIN NOW
podcast

LATEST PODCAST: Court cases and penalties

Do you expect to see strong uptake of the HomeBuilder scheme?

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.