Powered by MOMENTUM MEDIA
subscribe to our newsletter

Major bank offers assistance package to Cyclone Debbie customers

ANZ has announced a financial relief package for customers affected by Cyclone Debbie in far north Queensland, including the suspension of loan repayments for up to three months.

The bank’s general manager for Northern Queensland and Northern Territory, Tony Tapsall, says after closely monitoring the impact of the natural disaster, ANZ has “activated a financial relief package to customers in the region”.

As part of the assistance package, ANZ has offered to:

• Suspend repayments on loans, including credit cards, for up to three months (which may include interest capitalisation);
• Waive fees associated with restructuring business loans considered necessary due to cyclone impacts; 
• Restructure finances or applying for new home or personal loans without incurring the usual application fees; 
• Provide temporary adjustments to existing lending limits, including credit cards; 
• Access term deposits early without incurring any fees for impacted customers; and 
• Waive fees associated with replacement of damaged business EFTPOS/credit card terminals.

Affected customers with home and contents insurance may also be eligible to receive assistance including emergency funds and temporary accommodation. ANZ said it will waive life insurance premiums for up to three months for eligible customers.

Advertisement
Advertisement

PROMOTED CONTENT


[Related: Banks ‘committed’ to improving customer trust]

 

Major bank offers assistance package to Cyclone Debbie customers
mortgagebusiness

Latest News

Reverse mortgage lenders have accessed a small fraction of the potential retiree housing market in Australia, according to Deloitte. ...

Pepper Money has priced its second I-Prime deal for the year, upsizing the figure to $850 million. ...

The LMI provider has announced a new CFO following the resignation of its current CFO, effective 24 September. ...

Join Australia's most informed brokers

Do you know which lenders are providing brokers and their customers with the best service?

Use this monthly data to make informed decisions about which lenders to use. Simply contribute to the survey and we'll send you the results directly to your inbox - completely free!

How long do you think it should take to discharge a mortgage?

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.