The ezidox platform is a cloud portal accessible via mobile apps that can be used for the collection and processing of documents.
Updates to the platform include:
- White labelled application – Enabling companies to brand the app with fully configurable style and domain.
- Instant messaging – Instantly connect with customers to answer queries, approve or reject documents and fast-track applications.
- Optical character recognition – Provides data field obfuscation (e.g. TFN redaction) and automated data extraction from documents (e.g. driver’s licence).
- Increased third-party integrations – Integration with third-party document providers such as BankStatements, Credit Sense and Mogo, as well as popular e-signature platforms like DocuSign and eSignLive.
CEO of ezidox Geoff Kendall said he believes that the software has contributed to “highly measurable efficiency gains”, and he also noted that customer feedback played a “critical role” in the development of the portal.
“What we’re seeing today is impactful and highly measurable efficiency gains as a result of the new functional layers built into ezidox,” Mr Kendall said.
“Our primary customer feedback, as well as the feedback from their own customers who are asked to use the ezidox platform to deliver their supporting documents, has played a critical role in the way we’ve driven improvements across every layer of the solution.”
Owned by the Lakeba Group, the ezidox platform enables brokers to digitally capture, process and store documents.
The founder of Lakeba Group, Giuseppe Porcelli, commented: “The accelerated growth of ezidox and the integration of blockchain for document validation provide powerful evidence of the strength of this solution, particularly so in the broker industry.”
[Related: Brokers flock to new e-lodgement platform]
Charbel Kadib is a journalist on the mortgages titles at Momentum Media.
Before joining the team in 2017, Charbel held roles with public relations agency Fifty Acres, and the Department of Communications and the Arts.
Charbel graduated from the University of Notre Dame Australia with a Bachelor of Arts (Politics & Journalism).