subscribe to our newsletter

Lender appoints new CEO

A non-major lender has announced the appointment of a new CEO following the retirement of its outgoing chief in July.

Building society Newcastle Permanent has announced the appointment of Bernadette Inglis as its new chief executive officer, who will assume her new role in the coming months.  

Ms Inglis will join Newcastle Permanent from Westpac, where she has served as group general manager of Westpac’s retail and premium bank.

Commenting on Ms Inglis’ appointment, chair Jeff Eather said: “With a track record of delivering business growth and value for customers, Bernadette also has many academic and business achievements, including receiving the Business Woman of the Year Award from the Queensland Business Review.

“As a well-respected and talented business leader, Bernadette shares the values underpinning Newcastle Permanent and its role as a customer-owned financial institution. During the recruitment process, the board was impressed by Bernadette’s resolute focus on the core elements of our mission, namely our customers, our people and our community.


“The board is absolutely delighted to appoint a new CEO with such strong customer, community and people-orientated values, and we enthusiastically welcome Bernadette to the position, looking forward to working closely with her to continue Newcastle Permanent’s strong performance.”

Ms Inglis replaces Terry Millett who announced that he was stepping down from the role of CEO in July, after more than 10 years as CEO.  

“We would also like to take the opportunity to thank Terry Millett for his dedication to Newcastle Permanent’s core values throughout his decade tenure as CEO,” Mr Eather added.

“He has consistently shown an enthusiastic and collaborative approach to leadership and commitment to supporting the community.”

The building society has noted that acting CEO Mark Williams will continue in the role until Ms Inglis takes the helm in the coming months.


Reflecting on her appointment, the incoming CEO said: “Newcastle Permanent maintains one of the best reputations in the financial services industry for the quality of its services and the culture within the organisation.

“I’m honoured that the board of directors has recognised in me the skills and values to lead Newcastle Permanent’s impressive team, and I’m confident that I can contribute senior leadership and guidance to continue the market leadership and ongoing evolution of the business.”

[Related: Leading building society rules out bank move]

Lender appoints new CEO

Are you a new-to-industry broker in the process of growing your business? Then there’s some great news: The Adviser’s New Broker Academy is back in 2021 and will provide you with essential insights into cutting-edge tools, strategies and processes to fast-track to success. Don’t miss your chance to attend. To secure your FREE place, visit newbroker.com.au now!

Charbel Kadib

Charbel Kadib is the news editor on the mortgages titles at Momentum Media.

Before joining the team in 2017, Charbel completed internships with public relations agency Fifty Acres, and the Department of Communications and the Arts.

You can email Charbel on: This email address is being protected from spambots. You need JavaScript enabled to view it.

Latest News

True Savings, a new online brokerage headed by former CBA executive Pete Steel, has entered the Australian mortgage market. ...

Pre-registrations have opened for Citi’s upcoming buy now, pay later offering, Spot., which will launch in October. ...

New Zealand’s central bank is primed to further tighten mortgage lending standards, following concerns with a rise in high-LVR and high-DT...

Join Australia's most informed brokers

Do you know which lenders are providing brokers and their customers with the best service?

Use this monthly data to make informed decisions about which lenders to use. Simply contribute to the survey and we'll send you the results directly to your inbox - completely free!

How long do you think it should take to discharge a mortgage?

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.