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Banks boost mortgage teams, recruit Chinese speakers

Australian banks are looking to bolster their credit assessment teams and are increasingly demanding bilingual candidates.

The latest Hays Quarterly Banking Report noted that recruiters are seeing a strong demand for bilingual candidates with Mandarin language skills in Sydney.

“There has been an increase in the number of entry-level roles at banks that require these skills,” the report said.

Meanwhile, the push for increased bank lending across the branch and broker networks means banks are ramping up recruitment of verification officers within their back offices.

“These officers ensure the loans are processed and approved. Exposure to lending and local networks is becoming increasingly necessary for these roles,” the report said.

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With the banks pushing for a higher home lending conversion rate, they are also increasing their number of credit assessors to process mortgage applications quicker for customers.

“However, as the financial institutions continue to be in the spotlight in regards to compliance, exemplary credit analysis skills are required,” the report said.

Banks boost mortgage teams, recruit Chinese speakers
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