ANZ has announced a significant upgrade to its internet banking platform that will provide customers with a consistent user experience across desktop, tablet and mobile devices.
Launched last weekend, the bank’s 2.1 million internet banking customers in Australia will be able to access the full suite of internet banking features from any device.
Additional features of the upgrade include: the ability for businesses to approve payments on the go; a new menu navigation to help customers update their contact details, pay a bill or open a new account and state of the art visual design where accounts look like the actual card in the customers’ wallets.
ANZ has also strengthened the security of its internet banking platform with the introduction of ANZ Shield, which authenticates transactions and activity using a one-time security code to allow customers to increase their ‘pay anyone’ limits or instantly reset their password.
Matthew Boss, ANZ’s managing director of products and marketing, said the upgrade complements the bank’s existing mobile banking application, ANZ goMoney™, and allows customers to do more of their banking when and how they want with no instructions required.
“We know our customers are looking to do more of their banking via digital channels and we also know we need to continue to make banking as simple and secure as possible,” he said.
“Given smartphones are expected to account for 90 per cent of all internet traffic by 2020, we’re pleased to be able to provide our customers with internet banking that is quick and simple to use on any device.”
[Related: ANZ to repay customers $13 million]