ANZ restructures mortgage team

ANZ has restructured its mortgage team, replacing its third-party leader with a new head of broker distribution.

ANZ today announced that Keiran Evans, who has led the team since March 2013, will be leaving the company.

“I’ve had a fantastic time at ANZ. The highlight has definitely been the last three years working with the broker industry,” Mr Evans said.

“I’m proud of what the team has achieved and know our BDMs will continue to deliver the exceptional service we’ve become known for.”

ANZ also announced Simone Tilley will take on a new senior role, head of retail broker distribution.

The bank said the seniority of the appointment recognises the important role brokers play in ANZ’s home ownership proposition.

Ms Tilley, who is currently state head for regional business banking in Victoria and Tasmania, will begin her new job on 9 May and will report directly to Catriona Noble, managing director retail distribution.

“Ms Tilley will focus on building upon the success of ANZ’s retail broker channel which has gained a reputation for partnership and delivery. She will lead a high quality team of business development managers who remain committed to our brokers and customers,” ANZ said in a statement.

“Ms Tilley has had a successful 20-year career running large and complex businesses in addition to four years running a family business. She brings considerable experience in relationship management, stakeholder engagement and strong commercial acumen to the role.”

Commenting on the changes, Ms Tilley said Mr Evans and the team should be proud of what they’ve achieved, in particular growing ANZ’s broker proposition from fourth to first place in the market.

“I wish Keiran all the best for his future,” she said. “I’m looking forward to joining the team and in particular, getting to know our broker partners.”

ANZ's commercial broker team will continue to be led by Cosi De Angelis. The bank confirmed that Ms Tilley and Mr De Angelis will work closely together to provide “a seamless, integrated connection with our broker partners”.

Under Mr Evans’ leadership, ANZ has risen to become the most successful major bank in the broker space.

The JP Morgan Australian Mortgage Industry report found that despite being the smallest of the four majors in the domestic mortgage market, ANZ has been successful in achieving the same dollar growth in mortgage balances since 2010.

“We believe a key driver of this result has been the success ANZ has had with the broker channel, with originations rising from ~40 per cent of flow to ~50 per cent of flow since 2010,” the report said.

The report also found that ANZ has been steadily reducing its branch presence since 2011.

“ANZ is in the unique position where it has consistently grown its loan book above market for the last [few] years at the same time as it is actively reducing its branch presence and increasing its broker presence,” JP Morgan banking analyst Scott Manning said.

“That is acting as a bit of a business case potentially for other banks to follow,” he said.

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