subscribe to our newsletter

Two Awards, Two Years Running

Promoted by Qudos Bank

Providing outstanding value to our customers, through our product and service offering has helped us achieve these industry recognised awards.

We started as Qantas Credit Union more than 60 years ago and have grown to be a bank for all Australians’. We’re incredibly proud to be recognised through these awards, as a reflection of our commitment to putting our customer at the heart of everything we do. 

Our brand tagline, ‘For all life’s destinations’ reflects our ethos of empowering our customers through a partnership, working together throughout their life, to achieve their goals and pursue financial freedom.

This year alone we continued to provide quality service to our customers including our broker network by streamlining our processes through the integration of robotics and artificial intelligence in our home lending operations. This robotic technology assists our lending team with faster turn around times in responding to customers. 

We have rolled out our ‘Money Moments’ series to educate customers on financial literacy topics in an aim to help them achieve their financial goals. 

Our app and website are consistently being updated to provide tools such as the spend tracker and e-statements, providing an easier digital banking experience for customers. 

In addition to these technological changes, we are consistently researching the market to provide competitive, quality products. 

We value the support and enthusiasm of our Broker network in achieving these awards.

To find out more information click here.

Two Awards, Two Years Running
We started as Qantas Credit Union more than 60 years ago and have grown to be a bank for all Australians’. We’re incredibly proud to be recognised through these awards, as a reflection of our commitment to putting our customer at the heart of everything we do. 

Our brand tagline, ‘For all life’s destinations’ reflects our ethos of empowering our customers through a partnership, working together throughout their life, to achieve their goals and pursue financial freedom.

This year alone we continued to provide quality service to our customers including our broker network by streamlining our processes through the integration of robotics and artificial intelligence in our home lending operations. This robotic technology assists our lending team with faster turn around times in responding to customers. 

We have rolled out our ‘Money Moments’ series to educate customers on financial literacy topics in an aim to help them achieve their financial goals. 

Our app and website are consistently being updated to provide tools such as the spend tracker and e-statements, providing an easier digital banking experience for customers. 

In addition to these technological changes, we are consistently researching the market to provide competitive, quality products. 

We value the support and enthusiasm of our Broker network in achieving these awards.

To find out more information click here.

Two Awards, Two Years Running
mortgagebusiness

Latest News

The federal Treasurer has expressed concerns at the housing market running hot, but he is not sure if APRA will take further lending interve...

A number of banks see their legally enforceable industry code of practice as a “regulatory burden”, an independent review has found. ...

ASIC has called for firms to persevere as data suggests cyber resilience improved roughly one-tenth of the intended target in two years. ...

FROM THE WEB

Join Australia's most informed brokers

Do you know which lenders are providing brokers and their customers with the best service?

Use this monthly data to make informed decisions about which lenders to use. Simply contribute to the survey and we'll send you the results directly to your inbox - completely free!

Do you think APRA's bank buffer changes will see more borrowers use non-banks?

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.