Frequently asked questions

Our awards website should help answer all of your questions, however here are some FAQs we get plus other key information to help you submit and attend the awards.

Please contact our team here if you have any additional questions or need help lodging your submission.

Who can enter?

The awards are open to all professionals and businesses operating in Australia supporting the mortgages industry. The awards pinpoint professional development and innovation, showcasing both individuals and businesses, which are leading the way in the industry.

Does it cost anything to enter?

No, entering is free.

I have completed my submission, but I want to add more information or attachments. Is it possible to edit my submission?

You can log in anytime to amend or add to your submission until the submission close date. If you have any problems here, please call the team to see if we can assist you beyond the closing date.

Why do you want my photo?

Finalists may have their headshots displayed alongside their names on screen when they are announced at the event. We may also use headshots to announce finalists on our social media campaign.

When do submissions close?

The official deadline for the close of submissions can be found on the event home page.

Do I have to participate if I make it as a finalist?

You are encouraged to participate if you make it as a finalist. The event gives you an opportunity to be celebrated and recognised for your outstanding work in your field.

How does the judging process work?

A judging panel made up of highly respected industry professionals with a broad range of experience will be chosen to examine the submissions. Judging is allocated to ensure that there is no conflict of interest in respective categories. Each judge will be assigned several categories and will be asked to score each submission in those categories based on all documentation provided by entrants. Several judges are assigned per category to ensure a range of expertise and opinions. The aggregate highest score will determine the winner of each award.
Additionally, as part of the assessment process and to ensure transparency, some categories may require a panel interview with judges.

I’m having issues with entering my submission or need more information. Who can I contact?

Please contact a member of our team. Details can be found on the contact page.

How do I get started?

Please create your account online and select the categories you will submit for. If you have any questions about criteria and eligibility, please use the contact form on the website to get in touch with our team.

Can I make a submission on behalf of someone else?

Yes, you are welcome to make a submission on somebody else’s behalf. Please ensure that permission is granted before making a submission on somebody else’s behalf.

What are the judges looking for? How do I make my submission stand out?

Answer the questions and provide accurate and concise information. Remember that judges often have a lot of submissions to consider, so make it entertaining and informative. Judges do not want to spend a lot of time reviewing information that is not relevant to the questions or submission.

Can I get feedback on my submission if I didn’t make it?

Although we would love to give everyone feedback on their submission, they are reviewed by multiple judges who are not always able to comment on each entry.

When are finalists announced? How will I be notified?

The date for the finalist announcement can be found on the event home page. An announcement will be sent out to all submitters and will be published on the website.

When is the event?

Details of the event will be released after the finalist announcement, please refer to the home page for more information and award ceremony dates.

Who sees my submission?

All information is highly confidential and is only shared with the event team and the judges for that category. The information is not published, and any permissions would be sought if required.

I am interested in partnership opportunities. Who can I contact?

Please contact Michael Magee on +61 412 170 272 or at [email protected]

Our partners