Powered by MOMENTUM MEDIA
subscribe to our newsletter

Major bank chief to retire

A Westpac Group executive has announced that he will be stepping down from his role.

Westpac chief executive officer Brian Hartzer announced yesterday that Westpac’s chief operating officer John Arthur has decided to retire from the group.

Mr Arthur was appointed as COO in December of 2011 with responsibility encompassing contact centres, procurement, property, analytics, banking operations and compliance.

Mr Hartzer commented that Mr Arthur has made a significant contribution to the organisation.

“Under John’s leadership, we have made significant progress in delivering our service revolution strategy. John has reshaped how our operations and support teams help our customer facing employees, in turn delivering an even better customer experience,” Mr Hartzer remarked.

Advertisement
Advertisement

“On behalf of Westpac I would like to thank John for his commitment and insight, and the support he has provided to me as CEO,” he said.

Mr Hartzer has also announced changes to the management of Mr Arthur’s portfolio after his retirement, which includes elevating the role of group general counsel and chief compliance officer to the executive team.

In effecting this change, Westpac’s general counsel and chief compliance officer, Rebecca Lim, will now join the group’s executive team and report to Mr Hartzer.

According to Mr Hartzer, Gary Thursby is set to take on the expanded role of group executive of strategy, transformation and business services.

George Frazis, chief executive consumer bank, will take responsibility for the group’s contact centres.

PROMOTED CONTENT


The new appointments and expanded roles will be effective from 1 October 2016.

[Related: New Westpac boss gets straight into it]

Major bank chief to retire
mortgagebusiness

If you’re feeling overworked and overwhelmed in this fast-paced mortgage market, it’s time to make some changes, and the Business Accelerator Program can help! Early bird tickets are on sale now. Work smarter, not harder, this year.

Latest News

The digital property settlements platform has appointed independent company directors to its board as it expects to begin trading on the ASX...

A report has called for a royal commission and the Reserve Bank to address soaring house prices, warning that the Australian property market...

Auction volumes were lower last week amid ongoing lockdown restrictions in Melbourne and a long weekend in several states and territories, a...

How long do you think it should take to discharge a mortgage?

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.