Powered by MOMENTUM MEDIA
subscribe to our newsletter

Heritage enables customers to temporarily block cards

Heritage Bank has announced that it has added new card management features to its app, which allows customers to temporarily lock their bank card remotely if they have misplaced it.

The new features, which also allow customers to activate new cards and order replacement cards, have been brought in to give users greater power when managing their banking “on the go”. 

Heritage says that one function that is particularly useful is the feature that allows users to temporarily lock their bank cards if they misplace them, and unlock it when they find it. This negates the need to cancel cards completely. 

Other features added to the app allow users to:

  • Report a card as lose or stolen
  • Activate a new card
  • Order a replacement card
  • Place temporary locks on cards
  • Disable or block all card transactions, block online transactions, and block overseas in-store transactions.

Speaking about the changes to the app, Heritage Bank CEO Peter Lock said: “This new feature gives customers more options to manage their cards from the convenience of their mobile device at a time that suits them.  

“We’re always looking to make it easier for customers to do business with us so this is another step in the right direction.”

To use the Heritage mobile banking app, users need devices that are operating on Apple iOS version 6 or above, or Android 2.3 or above.

Advertisement
Advertisement

PROMOTED CONTENT


[Related: Mutual lender takes out top spot for customer satisfaction]

 

Heritage enables customers to temporarily block cards
mortgagebusiness

Annie Kane

Annie Kane is the editor of The Adviser and Mortgage Business.

As well as writing about the Australian broking industry, the mortgage market, financial regulation, fintechs and the wider lending landscape – Annie is also the host of the Elite Broker and In Focus podcasts and The Adviser Live webcasts. 

Contact Annie at: This email address is being protected from spambots. You need JavaScript enabled to view it.

Latest News

ASIC deputy chair Daniel Crennan QC has resigned from his role following Friday’s revelations that the regulator may have incorrectly paid...

The financial services regulator has acknowledged the “totally unacceptable” delay it took in remedying breaches of remuneration limit, ...

The proportion of Australian fintechs focusing on lending has grown to 29 per cent of all fintechs, up from 21 per cent last year. ...

FROM THE WEB

Join a group of highly informed brokers.

Broker Pulse, a community-driven knowledge base of lender performance Reveal exactly which lenders are making life easiest for brokers and their clients by taking this monthly survey and joining a group of highly informed brokers who leverage these insights every month.

JOIN NOW
podcast

LATEST PODCAST: Court cases and penalties

Do you expect to see strong uptake of the HomeBuilder scheme?

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.