subscribe to our newsletter

Parliamentary committee to grill major banks

The banking sector is set to face further scrutiny into its practices, with a parliamentary committee vowing to “hold the major banks to account” as part of its review of the big four banks.

The House of Representatives’ Standing Committee on Economics has announced that it intends to hold public hearings in Canberra on 11, 12 and 19 October 2018 to further investigate Australia’s lending practices.

Chair of the committee Sarah Henderson noted that the hearings are designed to scrutinise the banks and will cover the findings of the interim report of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, which are set to be released on 30 September 2018.

“[These] hearings provide an important mechanism to hold the four major banks to account before the parliament,” Ms Henderson said, adding that the dates provide the committee “with an important opportunity to scrutinise the banks on a range of matters including the interim findings of the royal commissioner”.

The committee held a series of hearings and published several reports in November 2016, April 2017 and December 2017 containing recommendations for industry reform.


Several of these proposals have already been implemented by the federal government, including:

The first hearing of the Royal Commission into Misconduct in the Banking, Superannuation and Financial Services Industry, which will be held next month, will be looking at home lending.

Speaking at the initial public hearing in Melbourne on 12 February, the senior counsel assisting, Ms Rowena Orr QC, told the commissioner of the inquiry, Justice Kenneth Hayne: “Commissioner, you have referred to the preamble to the terms of reference which refers to the right of all Australians to be treated honestly and fairly in their dealings with banking and financial services providers. The first round of hearings will consider whether consumers are enjoying this right when it comes to lending.

“[O]ne of the themes that has emerged from the public submissions through the commission website is inappropriate or unsuitable lending.

“The focus for the first round of hearings will be on consumer lending and practices. It is likely that this topic will be examined in the context of a number of credit products, such as home loans, car loans and credit cards.” 

Ms Orr noted that the first research paper issued by the commission “indicates that home loans are the largest set on the books of authorised deposit-taking institutions [ADIs], comprising around 42 per cent of the assets of such institutions as at the September 2017 quarter”, that there was a total of $1.07 trillion in finance for owner-occupied housing as at November 2017 and that “around 5.8 million households” had a home loan with an ADI.


She therefore commented: “These figures reveal the significance of home ownership for the economy, but they do not necessarily reveal the importance of home ownership for the average Australian for whom the purchase of a property is likely to be the most substantial and perhaps the most stressful financial transaction of their life. The need for honesty and fairness in this context is paramount.  

“The commission will hear evidence of events involving certain financial services entities in the context of home lending that suggest that consumers have not always enjoyed the right to be treated honestly and fairly when it comes to home loans.

“Some of these events may have involved breaches of the law, while others may have involved departures from community standards and expectations.”

[Related: Banks have ‘lost touch’ with the community: ANZ]

Parliamentary committee to grill major banks

Are you a new-to-industry broker in the process of growing your business? Then there’s some great news: The Adviser’s New Broker Academy is back in 2021 and will provide you with essential insights into cutting-edge tools, strategies and processes to fast-track to success. Don’t miss your chance to attend. To secure your FREE place, visit newbroker.com.au now!

Charbel Kadib

Charbel Kadib is the news editor on the mortgages titles at Momentum Media.

Before joining the team in 2017, Charbel completed internships with public relations agency Fifty Acres, and the Department of Communications and the Arts.

You can email Charbel on: This email address is being protected from spambots. You need JavaScript enabled to view it.

Latest News

Reverse mortgage lenders have accessed a small fraction of the potential retiree housing market in Australia, according to Deloitte. ...

Pepper Money has priced its second I-Prime deal for the year, upsizing the figure to $850 million. ...

The LMI provider has announced a new CFO following the resignation of its current CFO, effective 24 September. ...

Join Australia's most informed brokers

Do you know which lenders are providing brokers and their customers with the best service?

Use this monthly data to make informed decisions about which lenders to use. Simply contribute to the survey and we'll send you the results directly to your inbox - completely free!

How long do you think it should take to discharge a mortgage?

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.