Powered by MOMENTUM MEDIA
subscribe to our newsletter

Bank names new group executive

A non-major lender has announced the appointment of its new group executive of customer banking.

Online lender ME has appointed Craig Ralston as group executive of customer banking, effective as of 1 May. He will be responsible for ME’s product and service delivery, with a focus on improving the design, simplicity and fairness of the bank’s offerings.

Mr Ralston joined ME in February 2015 as head of strategy to enhance the bank’s strategic and business planning cycle.

In June 2015, he was promoted to group executive of service excellence, overseeing ME’s customer on-boarding and after-care.

Mr Ralston has also been acting in the role of chief information officer since December 2017.

Advertisement
Advertisement

Prior to joining the industry super fund-owned lender, Mr Ralston held several leadership roles at Bendigo and Adelaide Bank across a range of business functions, including technology, operations, customer service and retail sales.

ME “forced” to hike rates

The non-major lender recently lifted interest rates on its owner-occupied and investor loans by up to 16 basis points.

The regional bank claimed that it was “forced” to hike rates to offset increased funding costs.

“This was not an easy decision, but rising costs have forced us to reset prices to maintain a balance between borrowers, depositors and our industry super fund shareholders and their members, all while ensuring we continue to grow and provide a genuine long-term banking alternative,” ME CEO James McPhee said.

PROMOTED CONTENT


[Related: Bank ‘forced’ to hike interest rates]

Bank names new group executive
mortgagebusiness

Charbel Kadib

Charbel Kadib is the news editor on the mortgages titles at Momentum Media.

Before joining the team in 2017, Charbel completed internships with public relations agency Fifty Acres, and the Department of Communications and the Arts.

You can email Charbel on: This email address is being protected from spambots. You need JavaScript enabled to view it.

Latest News

A report has found that property investor enquiry spiked and first home buyer enquiry faded on the realestate.com.au website compared with ...

The government has bumped up funding for the regulation of super funds, ahead of its incoming Your Future, Your Super reforms. ...

New home sales tumbled in April as the HomeBuilder scheme concluded but a significant volume of building work is set to commence in 2021, ac...

Do you expect to see strong uptake of the HomeBuilder scheme?

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.