ANZ has launched a new app designed to assist its mobile lenders who deal with customers looking to purchase a home.
Your HomeLoan 360° aims to enable mobile lenders to have faster, easier and more informed home loan conversations with customers.
“The iPad app guides a personalised home loan conversation, stepping the customer through questions relating to their home loan goals and the suburbs the customer is looking to buy a home in,” ANZ’s head of mobile lending, Luke Symons, said.
“This enables them to quickly and simply compare a range of scenarios to ensure customers have the right solution for their needs.”
The key features of the app include a three-step process covering the customer's goals, financial situation and property scenarios; a range of personalised lending scenarios that can be compared directly to the customer during the conversation; and a real-time connection to ANZ property profile reports and realestate.com.au to produce the latest property market insights.
“Over the past year, our mobile lending franchise network has grown significantly, and we’re pleased to be continuing to invest in this important channel for our customers,” Mr Symons said.
Your HomeLoan 360° is currently being rolled out to ANZ’s 450 mobile lenders across Australia.