Powered by MOMENTUM MEDIA
subscribe to our newsletter
ING Direct unveils new mobile banking technology

ING Direct unveils new mobile banking technology

ING Direct has launched new technology that allows customers to log in to their mobile banking account using their fingerprint.

Touch Login prompts customers to use the fingerprint sensor on their Apple iPhones or iPads to log in securely to their account. It is currently available on iPhone 5s or later, iPad Air 2 and iPad mini 3 or later.

Janelle McGuinness, head of digital at ING Direct, said the introduction of Touch Login was about enhancing the mobile experience for the bank’s fast-growing number of digital customers.

Advertisement
Advertisement

“Across all Australian banks, our customers are the most digitally engaged, with more than 70 per cent carrying out their banking via our app,” she said.

“In the past 12 months, the number of customer interactions we’ve experienced through mobile has grown by 90 per cent while online has remained steady.

“As this appetite for mobile banking grows, we will continue to focus on ensuring our customers’ mobile experience is as simple, straightforward and convenient as possible.”

ING Direct unveils new mobile banking technology
mortgagebusiness

 

Latest News

The managing director and CEO of the financial services group has stepped down from his post, effectively immediately. ...

Financial regulators worldwide are increasingly focusing on climate change risks and disclosure reporting in finance, with the trend expecte...

Non-banks have hit back at “unfounded” claims from the CEO of an industry association, who has suggested that under APRA’s proposed ch...

FROM THE WEB
podcast

LATEST PODCAST: Economists predict a bottom to the property market slump

Do you think the banking royal commission recommendations could negatively impact competition in the mortgage market?

Website Notifications

Get notifications in real-time for staying up to date with content that matters to you.