Rubik to drive MyState’s digital banking transformation

Mortgage and banking technology provider Rubik Financial has been selected by MyState Limited to help transform the group’s digital channels and customer experience offering.

In an ASX update, Rubik said its technology solution, which will go live in August, will enable MyState to offer customers a “superior digital experience”, including access to the bank’s products and services “from the device of their choice (desktop, smartphone or tablet), via the operating system of their choice (iOS, Android, Windows), and at the time of their choice”.

“Rubik is all about partnering with banking clients like MyState to offer world-class products and solutions that enable them to engage their customers in ways they haven’t been able to before,” said Rubik CEO Iain Dunstan.

“While these customers continue to demand more from their digital experience, our expertise lies in helping our clients to navigate the complexities and deliver on their digital strategy, which in turn drives growth and productivity.”

MyState CEO and managing director Melos Sulicich said the partnership with Rubik will ensure that the bank is not only able to modernise its platform but, more importantly, to provide better customer engagement.

“Ensuring MyState continues to give our customers the best possible customer experience is at the heart of our principles,” he said.

Rubik’s partnership with MyState comes after the technology company recorded strong revenue growth in its banking and mortgage products during the first half of 2015-16.

[Related: Customers help build ING Direct’s digital platform]

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