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The commercial real estate giant said Workplace Management Services (WMS) transforms the workplace into a corporate hotel, challenging the traditional facilities management model, and bringing a new service approach.
“We identified a need within our clients for a service that provided a corporate hub and a sense of community within the workplace,” Doug Henry, head of corporate solutions at Colliers International, said.
“The traditional facilities management model no longer works for many corporates, who feel they need to provide their people with an exceptional workplace to increase productivity and attract and retain the best talent.
“The WMS model transforms their workplace into a corporate hotel, freeing their people up to focus on what they do best, while all the workplace needs are catered for by our WMS team.”
Colliers said WMS encompasses front-of-house management, workplace management and workplace advisory, and in order to deliver the new service, it has appointed James Armstrong to the new role of national director of workplace management services.
Mr Armstrong has an extensive background in hospitality, and was a pioneer in the Australian market in providing a more service-oriented approach to the workplace and commercial office assets, according to Colliers.
“I’m pleased to be building a new concept within a progressive property group with a unique offering to clients,” Mr Armstrong said.
“Based on hotel methodologies and culture, the team are committed to providing exceptional service to both our clients’ guests and their valued employees.
“We are blurring the lines of the traditional FM approach to managing front-of-house and workplace components within the commercial office sector.”