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Ms Kramer joins AMP from retailer Best & Less, where she was chief executive, and has also held a number of leadership roles including group general manager for Pacific Brands and chief of marketing and group managing director for product management at Telstra.
Ms Kramer is an independent non-executive director of Nine Entertainment Corporation and a director of regional telecommunications company Southern Phones.
She also holds a degree in economics and political science with honours from Yale University, and a Masters of Business Administration with honours from Georgetown University in the US.
AMP Limited chairman Simon McKeon said Ms Kramer’s extensive experience in leading customer-focused organisations makes her a valuable addition to the group’s board.
Ms Kramer will commence her new role on 14 October.
Last month, AMP Bank appointed former NAB chief financial officer Sally Bruce as its new managing director.