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P&N Group appoints new general manager, data & open banking

The former head of open banking at Great Southern Bank has joined Police & Nurses Limited as its new GM of data & open banking.

Police & Nurses Limited, operating as the P&N Group, has announced the appointment of its inaugural general manager, data & open banking.

Chris Malcolm, who was previously the head of open banking at Great Southern Bank, stepped into the new role at P&N Group on 1 August.

The new data & open banking specialist team will be responsible for delivering the banking group’s data strategy, including delivering and rolling out its open banking offerings.

P&N Group’s chief transformation and technology officer, Warren Willis, said this was “critical to making [P&N Group] easier to bank with”.

Mr Willis said: “Following an extensive nation-wide search, I’m thrilled to welcome Chris to this newly created and important role.  

“As part of our national group footprint, Chris will be based in our Brisbane office and have carriage of our data strategy as well as spearheading the development of a centre of excellence for our data initiatives and data engineering.”

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Mr Willis also highlighted Mr Malcolm’s experience, adding: “With a background in data, analytics and open banking, Chris brings a significant depth of experience to this new role having led these functions at Great Southern Bank (GSB), Australia’s largest mutual bank, as well as holding previous roles at GSB in customer insights, sales & corporate development”.

He continued: “I believe Chris’s strength lies in understanding new and complex domains, defining opportunities and galvanising teams to solve problems through a performance and cultural alignment lens. 

“I’m delighted that Chris has chosen to take the next step in his career with us and warmly welcome him as part of our transformation and technology divison.”

The new appointee said he was “excited” to have joined the P&N Group, commenting: “With a background in customer-owned financial services and a strong track record in data, analytics and open banking, I am very much looking forward to leading the new team and leveraging my skill set to add value to P&N Group’s transformation and growth ambitions with a clear focus on our customer-centric purpose.”

The P&N Group was formed as it merged P&N Bank and Bananacoast Community Credit Union (bcu) in 2019. The merger saw both brands keep their identities, with the P&N (Police & Nurses) brand in Western Australia and the bcu brand operating in NSW and South-East Queensland. 

[Related: P&N Group granted access to open banking data]

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