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Gerard Florian’s role as group executive, technology & group services will see him responsible for the design and governance of the bank’s enterprise-wide business services, which will include payments, retail and wholesale credit and “know your customer” processes.
Along with Mr Florian’s appointment, Antony Strong now joins the executive committee as group executive, strategy and transformation, expanding Mr Strong’s responsibilities to include the coordination and drive of the ongoing transformation of ANZ.
Mr Florian will also maintain accountability for the bank’s technology operation, while Mr Strong will be driving further productivity across the group to deliver enterprise-wide benefits from cloud migration and Enterprise Business Services. He will also be in charge of producing customer benefits from ANZ’s 1853i investment portfolio.
Both appointees will continue to report to ANZ chief executive Shayne Elliott and will commence with their new roles effective from 1 November 2022.
Mr Elliott said both Mr Florian and Mr Strong are experienced executives “who will continue to play a critical role in ANZ’s transformation” while keeping the bank focused on strategic priorities.
“As we enter a new phase of development and growth, it makes sense to elevate the role of strategy and transformation within the bank, and there is an even greater need for a coordinated approach to shared business services available to all divisions within the bank,” Mr Elliott said.
ANZ’s digital offering hits $1bn deposits
Earlier this year, ANZ launched its digital savings and financial wellbeing platform — ANZ Plus — with the banking group’s executive, retail business, Maile Carnegie, stating that the launch was the first step in the business’ redevelopment.
Ms Carnegie said at the time that the platform reflected a fundamental rebuilding and rewiring of all aspects that will “underpin the future Australian retail business”.
The bank has announced that ANZ Plus has hit a milestone of $1 billion in deposits, with more than 55,000 customers now using the digital banking platform.
The bank stated that of customers who have joined ANZ Plus to date, more than 25 per cent of them are new to the bank, and will now allow customers to use an international passport as a part of the customer identification process.
Managing director, design and deliver ANZx at ANZ, Peter Dalton, stated the bank is receiving encouraging feedback on the key features of ANZ Plus.
“We’re pleased that’ll we’ll soon be able to extend our offering to people in Australia with international passports giving them the opportunity to access the benefits of ANZ Plus, including our great savings rate,” Mr Dalton said.
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