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Bank of Sydney implements fintech to lending process

The non-major bank has launched a digital lending platform through a global software product company to improve approval processes and communications.

Bank of Sydney has utilised the digital lending platform FinnOne Neo from the Indian-based software company Nucleus Software to provide its customers with faster approval processes and communications via the implementation of the platform’s real-time dashboard for tracking and reporting.

According to the bank, it aims to improve both internal and external transparencies and accountabilities of its processes via the implementation of the FinnOne Neo platform.

The platform is now live with the majority of all Bank of Sydney applications being processed via FinnOne Neo.

Bank of Sydney chief executive, Miltos Michaelas, commented: “By adopting a plug & play platform like that of FinnOne Neo from Nucleus Software, Bank of Sydney is enabled to deliver faster and more efficient services in a seamless manner.

“There is a growing need for integration with various sources of data for swift and precise application onboarding and decision making in the Financial Services Industry.

“FinnOne Neo provides the capability to integrate with third party systems to collect, combine, and use data for all of Bank of Sydney’s lending requirements.”

CEO of Nucleus Software, Parag Bhise, stated: “Our lending platform is highly configurable, thus, removing the need to create a new expensive and complex system from scratch.

“We expect that the deployment of our FinnOne Neo platform will further empower Bank of Sydney to further improve banking experiences for their customers.”

Bank Australia enters partnership with software company

The non-major bank chose Cloudcase Software Solutions (Cloudchase) to transform its onboarding and loan origination platform as a part of its digitisation program in late December 2022.

The bank confirmed that Cloudcase will implement the customer-owned bank’s new platform for the onboarding and originations of mortgages, personal loans, credit cards, and commercial loans.

Martyn Norman, Bank Australia’s head of lending, stated the digital transformation program is crucial to provide its 185,000 customers with “the best and most efficient banking experience”.

“We’re excited to partner with Cloudcase to deliver this important next step in our digital transformation program,” Mr Norman said.

“These developments will continue to improve customer experience through a tailored digital experience that makes it easier to transact, self-serve and connect with our Bank Australia team.”

[RELATED: Bank Australia chooses partner to ‘transform’ originations]

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